Privacy policy

1. Data controller

• Owner: Luxion Solutions, S.L.
• Tax ID: B-19447564
• Address: C/ El Palleter 16, 1ª — 46980 Paterna (Valencia)
• Email: hello@luxion.solutions
• Phone: +34 641 080 766

2. Data we process

We only process the data you voluntarily provide through the contact form or by emailing us:

• Identification and contact data: name and email address.
• The content of the message you send us.
• Aggregated browsing data for analytics purposes (see the Cookie policy).

3. Purpose

We use your data to handle your enquiry or request, contact you and, where applicable, prepare and send you a services proposal. Analytics data is used to understand site usage and improve it.

4. Legal basis

• Consent of the data subject when submitting the form or emailing us (Art. 6.1.a GDPR).
• Legitimate interest in measuring and improving the site through analytics (Art. 6.1.f GDPR), subject to cookie consent where applicable.

5. Retention

We keep your data for as long as needed to handle your request and, if a business relationship begins, for as long as it lasts. Afterwards it is kept blocked for the applicable legal periods and deleted when no longer necessary.

6. Recipients and processors

We do not share your data with third parties except where legally required. To provide the service we rely on providers acting as processors:

• Cloudflare, Inc. — site hosting and delivery (CDN/Workers).
• Render — service that processes the contact form email delivery.
• Google Ireland Ltd. — web analytics (Google Analytics).
• PostHog, Inc. — product analytics.

7. International transfers

Some of these providers may process data outside the European Economic Area (e.g. the USA). Such transfers rely on valid mechanisms such as the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework.

8. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to hello@luxion.solutions, stating the right you wish to exercise.

If you believe the processing does not comply with the law, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

9. Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration, including encryption in transit and access control.